Client Chat Live was created by lawyers, for lawyers. In 2008, we recognized that the pressure was growing for personal injury, mass tort, criminal law, and other B2C law firms to immediately respond to potential clients. We knew that many law firms were not equipped to quickly respond to leads during and after office hours. We created our live chat service for law firms because we know that an attorney’s time is better focused on doing what they do best – practicing law.
Having worked with over 500 law firms and legal businesses since 2008, we are experienced and specialized in helping law firms get more clients from their websites. We started our company with the goal of helping lawyers increase the potential that their website visitors will contact them, producing more opportunities to get clients. We partner and work closely with other businesses in the legal industry including marketing agencies, intake software, case management providers, and legal associations to stay on top of trends and add the most value possible for our clients.
Our live chat service for law firms can work for solo practitioners to mass tort firms generating a large amount of website traffic and leads. The legal industry continues to get more competitive, so work with vendors that understand the industry and how to help you make the most of your marketing investments.
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Client Chat Live is a wonderful way for businesses to capture leads they may have otherwise missed due to operational hours and things of that nature. Every operator is friendly and well versed for any situation.
I’m a big fan of Jon and his team at CCL. Great customer service and extremely professional all around. Highly, highly recommend!
Easy to Work With Them Our firm has had a relationship with these folks for a number of years. They make it easy to work with them, hassle-free and always responsive. Their operators do a nice job with our customers and in the handful of times there has been an issue, Client Chat Live is always quick to make it good. Keep rocking it!
Our Clients Really Like the Help They Receive Great chat service for attorneys! The operators are all professional and courteous, and our clients really like the help they receive. We have used several other chat services in the past but Client Chat Live is the best!
Allow visitors to your website text your firm and have our operators available 24×7 to respond to their messages. This functionality has shown 20-30% increases in chat leads because now you have another way for people to contact your firm.
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Real-time lead conversion. Client Chat Live can connect potential clients directly to your office via phone with a couple of clicks.
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Automatically upload the contact information and case details into your CRM. Ask your account manager today to see if we can integrate with your CRM.
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Your customized client profile gives you the power to securely view transcripts and run lead reports.
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You can customize your script to have our operators interact with potential clients in a way that accommodates your goals and objectives.
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We appreciate that you found us online when looking for help regarding a legal matter. Unfortunately, we are not able to assist you directly, however you possibly have a great case. I encourage you to consider posting your matter on www.hiremelegal.com – this service is FREE and includes 100’s of potential lawyers in your area that might be able to help you. I think you should be able to find the help you need on the www.hiremelegal.com platform.
