We have provided live chat for
law firms since 2008.

Client Chat Live was created by lawyers, for lawyers. In 2008, we recognized that the pressure was growing for personal injury, mass tort, criminal law, and other B2C law firms to immediately respond to potential clients. We knew that many law firms were not equipped to quickly respond to leads during and after office hours. We created our live chat service for law firms because we know that an attorney’s time is better focused on doing what they do best – practicing law.

See how Client Chat Live looks on your firm’s site

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Industry Knowledge

Having worked with over 500 law firms and legal businesses since 2008, we are experienced and specialized in helping law firms get more clients from their websites.  We started our company with the goal of helping lawyers increase the potential that their website visitors will contact them, producing more opportunities to get clients.  We partner and work closely with other businesses in the legal industry including marketing agencies, intake software, case management providers, and legal associations to stay on top of trends and add the most value possible for our clients.

Our live chat service for law firms can work for solo practitioners to mass tort firms generating a large amount of website traffic and leads.  The legal industry continues to get more competitive, so work with vendors that understand the industry and how to help you make the most of your marketing investments.


How Live Chat Works


Client Testimonials

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Apricot Law

Client Chat Live is a wonderful way for businesses to capture leads they may have otherwise missed due to operational hours and things of that nature. Every operator is friendly and well versed for any situation.

Kellen Bachman
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Buckfire Law

I’m a big fan of Jon and his team at CCL. Great customer service and extremely professional all around. Highly, highly recommend!

James Schmehl
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Bottaro Law Firm

Easy to Work With Them Our firm has had a relationship with these folks for a number of years. They make it easy to work with them, hassle-free and always responsive. Their operators do a nice job with our customers and in the handful of times there has been an issue, Client Chat Live is always quick to make it good. Keep rocking it!

Mike Bottaro
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Marc J. Victor P.C.

Our Clients Really Like the Help They Receive Great chat service for attorneys! The operators are all professional and courteous, and our clients really like the help they receive. We have used several other chat services in the past but Client Chat Live is the best!

Mike Wasdin, Marketing Manager
See More Testimonials

Our Features

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Text to Chat

Allow visitors to your website text your firm and have our operators available 24×7 to respond to their messages. This functionality has shown 20-30% increases in chat leads because now you have another way for people to contact your firm.

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Live Phone Transfer

Real-time lead conversion. Client Chat Live can connect potential clients directly to your office via phone with a couple of clicks.

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CRM Integration

Automatically upload the contact information and case details into your CRM. Ask your account manager today to see if we can integrate with your CRM.

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Client Login

Your customized client profile gives you the power to securely view transcripts and run lead reports.

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Custom Chat Script

You can customize your script to have our operators interact with potential clients in a way that accommodates your goals and objectives.


Get in Touch with Client Chat Live